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Bizzkit Support

Welcome to Bizzkit Support!

Support and communication

Bizzkit recommends establishing a Single Point of Contact (SPOC) for each customer solution. The SPOC serves as the main contact between the customer and the Bizzkit team, centralizing communication to prevent gaps and ensure systematic issue tracking and resolution.

The SPOC can create support requests on your behalf, or you can reach out directly through your dedicated Microsoft Teams channel.

Creating a support request

Before submitting a support request, please check our documentation site for information about all products and services. In particular, the Product News section contains release notes, changelogs, and the latest product updates.

Please include as much detail as possible — such as steps to reproduce, screenshots, or screen recordings.

Note

For critical issues causing a potential Incident, please refer to the Service Level Agreement.