Understanding BAIA
The Bizzkit AI Assistant (BAIA) is an advanced feature within the Bizzkit platform, designed to enhance user experience through automation and intelligent interaction. As an integral component of the platform, BAIA extends beyond traditional AI capabilities by acting not only as a repository of information but also as a proactive assistant capable of planning and executing tasks on behalf of users. This approach facilitates a more dynamic interaction between the platform and its users, allowing for a streamlined workflow and improved task management.
Incorporating AI into traditionally non-AI systems, BAIA significantly boosts operational efficiency by automating routine processes and minimizing manual interventions. This automation results in fewer necessary clicks, streamlined data processing, and enhanced quality of outcomes. Overall, BAIA represents a key advancement in the Bizzkit ecosystem, offering users a powerful tool for enhancing productivity and achieving a higher standard of work through intelligent automation.
Natural language interaction
BAIA is built on the latest advancements in AI technology, allowing users to interact seamlessly through natural language. This means that users can communicate with BAIA just as they would with well-known AI models like ChatGPT, Gemini, or Bing Chat, without needing to use specific commands or technical jargon. Whether asking questions, requesting information, or giving instructions, BAIA can understand, interpret, and respond in a way that feels intuitive and conversational. This enhances the user experience by making interactions faster, more efficient, and more accessible to those without technical expertise.
BAIA is powered by OpenAI's advanced models. Our models are automatically updated to the latest advancements, ensuring that BAIA delivers the best possible performance at the most cost-effective rate, keeping the experience both cutting-edge and affordable for users.
Because BAIA is powered by OpenAI's GPT technology, users can interact with the model in any language. Whether you're speaking Danish, Swedish, English, or another language, BAIA can understand and respond effectively, making it highly adaptable to diverse user needs worldwide. While you can ask questions in any language, BAIA will respond in English by default unless instructed otherwise.
GPT
GPT stands for Generative Pre-trained Transformer. It is a type of artificial intelligence model that uses deep learning techniques to generate human-like text. The "Generative" part refers to the model's ability to create or generate text, "Pre-trained" indicates that the model has been trained on a vast amount of data before being fine-tuned for specific tasks, and "Transformer" is the neural network architecture used, which excels at understanding the context of language.
Trained on Bizzkit documentation
BAIA possesses comprehensive and continuously updated knowledge of Bizzkit Documentation, ensuring that it can provide users with accurate and detailed answers to questions about all Bizzkit products and features. Whether users are looking for guidance on product setup, troubleshooting, or exploring advanced functionalities, BAIA is equipped to deliver relevant insights.
The model is frequently updated with the latest documentation and advancements, so users always receive the most current and relevant information. This continual refresh guarantees that BAIA stays up-to-date with all the newest Bizzkit features and changes, offering an efficient and reliable experience.
Using API
BAIA can access the Bizzkit APIs, allowing users to interact with BAIA through natural language to query and modify data across various Bizzkit products. This makes complex API interactions much more accessible, as users can describe their needs conversationally, and BAIA translates those requests into API calls. Additionally, leveraging its advanced language model, BAIA can enrich queries by incorporating relevant context or additional data, making the process more powerful and efficient. This capability streamlines workflows, reduces manual effort, and opens up new possibilities for integrating and manipulating data effortlessly.
Privacy and security
All data interactions and conversations are securely contained within the Bizzkit cloud, ensuring full compliance with stringent data privacy and security standards. Crucially, none of the data processed by BAIA is used to train any public AI models. This means that your data remains strictly private and isolated from external systems, preventing any possibility of it being shared or exposed beyond the Bizzkit environment. BAIA operates solely within the confines of the Bizzkit ecosystem, providing users with peace of mind that their data is handled with the highest levels of confidentiality and security, and never utilized for purposes outside of their intended scope.
Additionally, users have the capability to view, resume, or delete their past interactions with BAIA. This functionality promotes accountability, ensures continuity in task execution, and gives users full control over their data within the platform.
BAIA is specifically designed to interact with Bizzkit products in a secure environment, safeguarding user data and operational integrity. Before executing any actions that may pose a risk, BAIA always seeks user approval, and its capabilities are restricted to performing only those actions for which the user has the appropriate permissions. This ensures that BAIA operates safely within the boundaries of the user’s role and access rights, without compromising security.
System recipes
BAIA comes with a collection of predefined system recipes designed to simplify and speed up the most common processes, saving users time and effort. These pre-built prompts allow users to perform tasks efficiently with just a few words, without the need to manually specify every detail. Examples of system recipes include:
- Creating a global list with items in PIM
- Creating a transformation function in DAM
- Validating synonyms in Ecommerce Search
- Listing users in specific roles within User Management
Many more recipes exist, and new ones are frequently added, ensuring that BAIA continuously evolves to support a wide range of tasks and processes.
Custom recipes
In addition to predefined options, users can easily create their own custom recipes directly within the UI, either from scratch or by building on a conversation history. This allows users to automate repetitive tasks and streamline their interactions with BAIA, ensuring that complex processes can be instantly recalled with minimal input. For those who prefer more technical flexibility, custom recipes can also be created and managed through the API.
An example of a custom recipe could be validating a product based on the user's unique attributes and validation rules, ensuring that BAIA is tailored to specific business needs. This capability empowers users to optimize their workflows, reducing manual effort while making BAIA a more powerful, personalized tool.
Semantic functions
Bizzkit products are enhanced with semantic functions, offering a specialized mode of interaction with BAIA tailored to specific tasks. These functions enable users to perform more complex and context-aware actions within the Bizzkit ecosystem, making BAIA an essential tool for streamlined and intelligent workflows.
Examples include AI-generated text in PIM (both in the product details page and in mass edit) and automatic image description in DAM. New semantic functions are added frequently to all products, ensuring that Bizzkit continues to evolve and provide powerful, context-driven solutions for users.
Custom functions
BAIA enables developers to create custom functions that integrate AI capabilities into various parts of the Bizzkit ecosystem, eliminating the need to manage semantic memory or handle AI model updates manually. This approach significantly reduces complexity and allows teams to focus on addressing specific business challenges.
While direct interaction with services like OpenAI or Gemini is possible, BAIA custom functions offer several distinct advantages:
- No need for complex boilerplate code to integrate AI – a few simple endpoints in the BAIA API are sufficient.
- No additional subscriptions or API keys required – everything is managed under the existing BAIA license.
- Security, GDPR, and compliance are fully handled by BAIA, ensuring that all interactions meet regulatory standards.
- Automatic updates of AI models, removing the need to monitor or decide on upgrades, as BAIA manages this process seamlessly.
As examples of custom functions, the following videos from Bizzkit Academy’s training material demonstrate how developers can build solutions on the Bizzkit platform. The first example shows how to create a bot for a shop to answer customer questions using a fact book containing information like opening hours, payment options, and shipping details.
Another example illustrates a backend classification tool. In this case, internal product owners or team members can paste product reviews into the tool, and the AI automatically classifies them based on predefined criteria.
Notice the JSON in the response, making it easy to integrate with other systems or automate processes. In upcoming releases, BAIA will support structured output, which means that the data will be generated in an organized, consistent format like JSON, making it easier to extract and utilize information for various workflows and integrations.
Both examples require very little backend coding since the functions are managed within the BAIA API. All requests are directed to BAIA rather than directly to the AI provider. Behind the scenes, BAIA leverages Retrieval-Augmented Generation (RAG), an architecture that augments a Large Language Model (LLM) with specific data retrieved from internal text. This ensures that responses are more informed and reliable, while also optimizing speed and reducing costs by minimizing unnecessary communication with cloud providers.
By leveraging custom functions, BAIA enhances the ability to automate processes, enrich data, and provide dynamic, context-aware interactions across the Bizzkit platform.